Our Privacy Commitment
At Monexus we know how important it is to protect your personal information. When
you are shopping with us online we want to make every customer experience safe and
secure. In keeping with that goal, we have developed this Privacy Policy to explain
our practices for the collection, use, and disclosure of your personal information.
What Information does Monexus Collect?
At Monexus, we collect two types of information: personal information and non-personal
information. The types of information we collect depend on the nature of your interaction
with us.
Personal information is information that can identify an individual
or information about an identifiable individual. We may collect personal information
such as:
- your contact information – e.g.,
name, postal address, telephone number, and email address;
- your personal preferences –
e.g., product wish lists, language preferences, and marketing consent;
- your transaction information
– e.g., products purchased, method of payment, and amount paid;
Non-personal information
does not identify you as an individual. For example:
- we may collect certain non-personal
data when you visit our Web Sites, such as the type of browser you are using or
the referring URL; or
- we may collect and summarize
customer information in a non-personal, aggregate format for statistical and research
purposes. We may, for example, summarize our data to determine that a certain percentage
of contest entrants are male, aged 18 to 25.
All references to “Web Site” in
this Privacy Policy mean www.monexus.com. You may choose not to provide us with
your personal information. However, if you make this choice we may not be able to
provide you with the product, service, or information that you requested.
How is Your Personal Information Used?
Monexus may use your personal information
for a number of different business purposes, for example to:
- fulfill your specific
requests for products, services or information;
- provide customer support to assist
you with your questions or complaints;
- conduct surveys in order to improve our
services;
- measure and improve the effectiveness of our Web Sites or our marketing
endeavours;
- detect and protect against fraud and error;
- track and analyze your
purchases and preferences to better understand your product and service needs;
- tailor our online content based on your preferences.
Information
Monexus Collects Directly from You
Listed here are some further examples of the ways that we collect personal
information directly from you and how we use it.
Our Web Site
can be browsed anonymously. However, to engage in certain special features or functions
of our Web Site, or to order products and services from our Web Site, you may be
asked to provide certain personal information, such as your name, email address,
postal address, telephone number, or credit card information. We use this information
to create your account, contact and correspond with you about your order, respond
to your inquiries, and monitor functions of our Web Site that you choose to use,
such as online forums.
Information
Monexus Collects Automatically
In some cases, we automatically collect certain information.
Our Web Site
When using our Web Site, we may collect the Internet Protocol (IP) address
of your computer, the IP address of your Internet Service Provider, the date and
time you access our Web Sites, the Internet address of the Web site from which you
linked directly to our Web Site, the operating system you are using, the sections
of the Web Site you visit, the Web Site pages read and images viewed, and the content
you download from the Web Site. This information is used for Web Site and system
administration purposes and to improve the Web Sites.
Cookies
The Web Site uses "cookies", a technology that installs a small amount of information
on a Web Site user's computer to permit the Web Site to recognize future visits
using that computer. Cookies enhance the convenience and use of the Web Site. For
example, the information provided through cookies is used to recognize you as a
previous user of the Web Site, to track your activity at the Web Site, to respond
to your needs, and to otherwise facilitate your Web Site experience. You may choose
to decline cookies if your browser permits, but doing so may affect your use of
the Web Site and your ability to access certain features of the Web Site or engage
in transactions through the Web Site.
Links to Other
Web Sites
Our Web Site may contain links to other Web sites or Internet resources which
are provided solely for your convenience and information. When you click on one
of those links you are contacting another Web site or Internet resource. Monexus
has no responsibility or liability for, or control over, those other Web sites or
Internet resources or their collection, use and disclosure of your personal information.
We encourage you to read the privacy policies of those other Web sites to learn
how they collect and use your personal information.
Does Monexus
Share Your Information?
Monexus does not sell or rent our customers’ personal information to any other
party.
Legal Disclosure
Monexus may disclose your information as permitted or required by law. For example,
we may be compelled to release information by a court of law or other person or
entity with jurisdiction to compel production of such information. If we have reasonable
grounds to believe information could be useful in the investigation of improper
or unlawful activity, we may disclose information to law enforcement agencies or
other appropriate investigative bodies.
How Can You
Verify Your Information?
You may check your information to verify, update, or correct it, and to have any
obsolete information removed. If you created an account on our Web Site, you can
access and change your online account profile yourself. You can also ask to review
any of the information that we have retained, how we have used it, and to whom we
have disclosed it at any time by contacting us. Subject to certain exceptions prescribed
by law, and provided we can authenticate your identity, you will be given reasonable
access to your personal information, and will be entitled to challenge the accuracy
and completeness of the information and to have it amended as appropriate. You may
also ask us to change your preferences regarding how we use or disclose your information,
or let us know that you do not wish to receive any further communication from us.
When is Your
Information Removed?
We keep your information only as long as we need it for legitimate business purposes
and to meet any legal requirements. We have retention standards that meet these
parameters. We destroy your information when it is no longer needed, or we remove
your personally identifiable information to render it anonymous.
Will this Privacy
Policy Change?
To accommodate changes in our services, changes in technology, and legal developments,
this Privacy Policy may change over time without notice to you. We may add, change,
or remove portions of the Privacy Policy when we feel it is appropriate to do so.
We encourage you to review our Privacy Policy periodically. Each time you submit
personal information or use our services you agree to be bound by the then current
terms of the Privacy Policy. Whenever we update the Privacy Policy we will change
the date to indicate when the changes were made.
Last Update: February 17, 2009
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